.page-faq {
  --faq-pad: 54px;
  display: block;
  color: var(--white);
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  position: relative;
  padding: 26px 0 44px;
  overflow: hidden;
  border-bottom: 1px solid var(--line);
  background:
    radial-gradient(120% 82% at 86% 0%, rgba(31, 111, 92, 0.34) 0%, rgba(31, 111, 92, 0) 62%),
    linear-gradient(180deg, #0B1512 0%, var(--ink) 100%);
}

.page-faq .faq-hero::after {
  content: "";
  position: absolute;
  inset: 0;
  background-image:
    linear-gradient(to right, rgba(30, 44, 40, 0.9) 1px, transparent 1px),
    linear-gradient(to bottom, rgba(30, 44, 40, 0.9) 1px, transparent 1px);
  background-size: 88px 88px;
  opacity: 0.55;
  pointer-events: none;
  -webkit-mask-image: linear-gradient(180deg, #000 0%, transparent 88%);
  mask-image: linear-gradient(180deg, #000 0%, transparent 88%);
}

.page-faq .faq-hero .wrap {
  position: relative;
  z-index: 1;
}

.page-faq .faq-hero-inner {
  display: grid;
  gap: 32px;
  margin-top: 22px;
}

.page-faq .faq-hero h1 {
  margin: 14px 0 18px;
  font-family: var(--f-head);
  font-weight: 900;
  font-size: clamp(34px, 8.2vw, 66px);
  line-height: 1.08;
  letter-spacing: -0.02em;
  color: var(--white);
}

.page-faq .faq-hero h1 em {
  font-style: normal;
  color: var(--jade);
}

.page-faq .faq-lead {
  margin: 0 0 22px;
  max-width: 54ch;
  font-size: 16px;
  line-height: 1.78;
  color: var(--mute);
}

.page-faq .faq-hero-stats {
  display: flex;
  flex-wrap: wrap;
  gap: 10px 26px;
  padding-top: 18px;
  border-top: 1px solid var(--line);
}

.page-faq .faq-stat {
  display: inline-flex;
  align-items: baseline;
  gap: 8px;
  font-size: 13px;
  color: var(--mute);
}

.page-faq .faq-stat b {
  font-size: 20px;
  font-weight: 500;
  color: var(--gold);
}

.page-faq .faq-hero-visual {
  position: relative;
}

.page-faq .faq-hero-visual .figure-media {
  border: 1px solid var(--line);
  background: var(--rock);
}

.page-faq .faq-hero-tag {
  position: absolute;
  right: 8px;
  bottom: -14px;
  margin: 0;
  padding: 5px 12px;
  font-size: 12px;
  letter-spacing: 0.06em;
  background: var(--cinnabar);
  color: #fff;
  border: 0;
}

/* ---------- 通用户型 ---------- */
.page-faq .faq-block {
  padding: var(--faq-pad) 0;
  border-bottom: 1px solid var(--line);
}

.page-faq .faq-sec-head {
  max-width: 64ch;
  margin-bottom: 26px;
}

.page-faq .faq-sec-head h2 {
  margin: 10px 0 12px;
  font-family: var(--f-head);
  font-weight: 800;
  font-size: clamp(23px, 4.8vw, 34px);
  line-height: 1.22;
  letter-spacing: -0.02em;
  color: var(--white);
}

.page-faq .faq-sec-head p.muted {
  margin: 0;
  font-size: 15px;
  line-height: 1.72;
  color: var(--mute);
}

/* ---------- 01 症状定位 ---------- */
.page-faq .faq-table-wrap {
  overflow-x: auto;
}

.page-faq .faq-table {
  min-width: 640px;
}

.page-faq .faq-table th[scope="row"] {
  width: 26%;
  font-weight: 600;
  color: var(--white);
}

.page-faq .faq-table td a {
  color: var(--jade);
  text-decoration: none;
  border-bottom: 1px solid rgba(63, 182, 140, 0.45);
}

.page-faq .faq-table td a:hover {
  color: var(--gold-lite);
  border-bottom-color: var(--gold-lite);
}

/* ---------- 02 常见排查 ---------- */
.page-faq .faq-filter {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-bottom: 22px;
}

.page-faq .filter-btn.is-on {
  background: var(--bronze);
  border-color: var(--jade);
  color: var(--white);
}

.page-faq .faq-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 1px;
  background: var(--line);
  border: 1px solid var(--line);
}

.page-faq .faq-item {
  position: relative;
  padding: 20px 18px 24px;
  background: var(--rock);
  transition: background 0.22s var(--ease);
}

.page-faq .faq-item::before {
  content: "";
  position: absolute;
  left: 0;
  top: 0;
  width: 2px;
  height: 0;
  background: var(--jade);
  transition: height 0.26s var(--ease);
}

.page-faq .faq-item:hover {
  background: #13211D;
}

.page-faq .faq-item:hover::before {
  height: 100%;
}

.page-faq .faq-item-top {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 12px;
}

.page-faq .faq-item-id {
  font-size: 12px;
  letter-spacing: 0.12em;
  color: var(--gold);
}

.page-faq .faq-item-tag {
  font-size: 11px;
  letter-spacing: 0.08em;
  color: var(--jade);
  border: 1px solid rgba(63, 182, 140, 0.35);
  padding: 2px 8px;
}

.page-faq .faq-item h3 {
  margin: 0 0 8px;
  font-size: 16px;
  font-weight: 700;
  line-height: 1.5;
  color: var(--white);
}

.page-faq .faq-item p {
  margin: 0;
  font-size: 14px;
  line-height: 1.72;
  color: var(--mute);
}

/* ---------- 03 记录查询 ---------- */
.page-faq .faq-android {
  background: linear-gradient(180deg, #0B1512 0%, var(--ink) 100%);
}

.page-faq .faq-android-inner {
  display: grid;
  gap: 34px;
}

.page-faq .faq-android-copy > .muted {
  margin: 0;
  font-size: 15px;
  line-height: 1.72;
  color: var(--mute);
}

.page-faq .faq-steps {
  list-style: none;
  margin: 24px 0 0;
  padding: 0;
}

.page-faq .faq-steps li {
  display: grid;
  grid-template-columns: 40px 1fr;
  gap: 14px;
  padding: 18px 0;
  border-top: 1px solid var(--line);
}

.page-faq .faq-steps li:last-child {
  border-bottom: 1px solid var(--line);
}

.page-faq .faq-step-num {
  padding-top: 3px;
  font-size: 13px;
  letter-spacing: 0.08em;
  color: var(--gold);
}

.page-faq .faq-steps h3 {
  margin: 0 0 6px;
  font-size: 16px;
  font-weight: 700;
  color: var(--white);
}

.page-faq .faq-steps p {
  margin: 0;
  font-size: 14px;
  line-height: 1.72;
  color: var(--mute);
}

.page-faq .faq-android-note {
  margin: 20px 0 0;
  font-size: 14px;
  line-height: 1.72;
  color: var(--mute);
}

.page-faq .faq-android-note a {
  color: var(--jade);
  text-decoration: none;
  border-bottom: 1px solid rgba(63, 182, 140, 0.45);
}

.page-faq .faq-android-note a:hover {
  color: var(--gold-lite);
  border-bottom-color: var(--gold-lite);
}

.page-faq .faq-android-figure {
  margin: 0;
}

.page-faq .faq-android-figure .figure-media {
  border: 1px solid var(--line);
  background: var(--rock);
}

.page-faq .faq-android-figure .figure-cap {
  margin-top: 12px;
  font-size: 13px;
  line-height: 1.65;
  color: var(--mute);
}

/* ---------- 04 人工协助 ---------- */
.page-faq .faq-support-panel {
  display: grid;
  gap: 30px;
  padding: 26px 20px;
  border: 1px solid var(--line);
  background:
    linear-gradient(135deg, rgba(31, 111, 92, 0.24) 0%, rgba(31, 111, 92, 0) 58%),
    var(--rock);
}

.page-faq .faq-support-copy h2 {
  margin: 10px 0 12px;
  font-family: var(--f-head);
  font-weight: 800;
  font-size: clamp(23px, 4.6vw, 32px);
  line-height: 1.22;
  letter-spacing: -0.02em;
  color: var(--white);
}

.page-faq .faq-support-copy p.muted {
  margin: 0;
  font-size: 15px;
  line-height: 1.72;
  color: var(--mute);
}

.page-faq .faq-mail-list {
  list-style: none;
  margin: 20px 0 0;
  padding: 0;
  display: grid;
  gap: 12px;
}

.page-faq .faq-mail-list li {
  display: grid;
  grid-template-columns: 84px 1fr;
  gap: 12px;
  font-size: 14px;
  line-height: 1.68;
  color: var(--mute);
}

.page-faq .faq-mail-list span {
  padding-top: 4px;
  font-size: 12px;
  letter-spacing: 0.06em;
  color: var(--jade);
}

.page-faq .faq-contact {
  padding-top: 24px;
  border-top: 1px solid var(--line);
}

.page-faq .faq-contact-label {
  margin: 0 0 8px;
  font-size: 12px;
  letter-spacing: 0.12em;
  color: var(--mute);
}

.page-faq .faq-contact-value {
  margin: 0 0 16px;
  font-family: var(--f-mono);
  font-size: 15px;
  color: var(--gold-lite);
  word-break: break-all;
}

.page-faq .faq-contact-tel {
  margin: 18px 0 8px;
  font-size: 14px;
  color: var(--white);
}

.page-faq .faq-contact-tel span {
  color: var(--gold);
}

.page-faq .faq-contact-note {
  margin: 0;
  font-size: 13px;
  line-height: 1.68;
  color: var(--mute);
}

/* ---------- 大屏 ---------- */
@media (min-width: 820px) {
  .page-faq {
    --faq-pad: 76px;
  }

  .page-faq .faq-hero {
    padding: 34px 0 64px;
  }

  .page-faq .faq-hero-inner {
    grid-template-columns: 1.15fr 0.85fr;
    align-items: center;
    gap: 52px;
    margin-top: 30px;
  }

  .page-faq .faq-grid {
    grid-template-columns: repeat(2, 1fr);
  }

  .page-faq .faq-android-inner {
    grid-template-columns: 7fr 5fr;
    gap: 48px;
    align-items: start;
  }

  .page-faq .faq-support-panel {
    grid-template-columns: 1.35fr 0.65fr;
    gap: 40px;
    padding: 38px 34px;
  }

  .page-faq .faq-contact {
    padding-top: 0;
    padding-left: 32px;
    border-top: 0;
    border-left: 1px solid var(--line);
  }
}

@media (min-width: 1180px) {
  .page-faq .faq-grid {
    grid-template-columns: repeat(3, 1fr);
  }

  .page-faq .faq-android-inner {
    grid-template-columns: 7fr 5fr;
    gap: 60px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-item,
  .page-faq .faq-item::before {
    transition: none;
  }
}
<<<END>>>